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Change for the Better


By Travis Pasch - July 18, 2018

"We can't be afraid of change. You may feel very secure in the pond that you are in, but if you never venture out of it, you will never know that there is such a thing as an ocean, a sea. Holding onto something that is good for you now, may be the very reason why you don't have something better."
-C. JoyBell C.
Too often in business, and in life, we let the small success of our current situation hold us back from achieving our true potential. The fear that a wrong step will lead us down a dark and winding path keeps us from seeing the fact that a single step in the right direction can bring us face to face with our goals.
This may seem like I'm simplifying a day at work, but if we do not take this life seriously and wholeheartedly, what do we have? The idea of achieving true potential may feel like a far-fetched notion, but when we let fear of change stop us from doing what we know needs to be done, we are only hurting ourselves and our colleagues.  Often times, a current solution or business rule is barely letting us stay afloat. We know there are better options out there, or more complete solutions, but we let the fear of change act as an anchor to hold us down.
When is the last time you took a hard look at your collection procedures? I'm sure everyone can find some fault in their process, although many may not admit to it, but the opportunity to change for the better is always available. Often, the hardest things to change is something that is working. Although many people realize that there are better alternatives out there, many stay with their current technology out of convenience. The one question you must ask yourself is:
Have your collectors been given all the tools they need to succeed by you and your team?
In the ever-changing world of debt collection, we must be willing to change and grow with new solutions to allow our teams to be as successful as possible. In an industry that changes every day, the average collection group moves slowly to adapt to the environment. Does your current solution help you to stay ahead of the curve? Or do they hold you back from becoming the most successful company you could be?
Flexibility and customization are two of the pillars that ADS is founded on. ADS and its employees strive every day to stay ahead of the constant changes affecting all of us on a daily basis. That's how we survived in this volatile industry for over twenty-five years.
One thing that isn't going to change anytime soon is debt! Consumer debt continues to rise yet collection rates are falling. This is due in large part because of the failure to find the right system that will help you grow into the future. We want nothing more than to be the solution that pushes you over the top!
The real question is; will you be the one to survive and recover all that money?